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Frequently Asked Questions

What makes Fairwell Collective different from other agencies?

We pride ourselves on our deep, personal connection to the businesses we work with. As a small, local business ourselves, we understand the challenges and joys of running a business. You won’t get a cookie-cutter approach with us. Instead, we offer hands-on support that’s as personal as it is professional.

What services does Fairwell Collective provide?

Fairwell Collective specializes in branding, graphic design, content creation, payroll, and human resources. We tailor our services to meet the unique needs of small businesses. Whether you need a complete rebrand, consistent social media content, or help managing your team, we’re here to support you every step of the way.

How does Fairwell Collective support small businesses?

As a small business ourselves, we understand the importance of personalized, local support. Our goal is to be more than just a service provider—we aim to become an extension of your team. We’re passionate about helping small businesses grow and thrive in their communities, offering flexible and hands-on services designed to scale with you.

What industries do you work with?

We work with a range of industries, but we got our start by supporting cafes so we have a soft spot for hospitality brands. That said, we’ve expanded our services to support all types of small businesses—whether you run a local shop, an online business, or a growing brand.

Do you offer customized service packages?

Absolutely. We know every business is different, so we don’t believe in one-size-fits-all packages. We’ll work closely with you to create a service bundle that makes the most sense for your business goals and your budget.

How long does it take to see results?

The timeline varies depending on the service. Branding and graphic design projects might take a few weeks, while content creation and payroll services provide ongoing support. During your consultation, we’ll give you a clearer idea of what to expect based on your specific needs. We won't leave you hangin'.

Do you work with clients outside of your local area?

Yes! We love working with businesses both locally and beyond. While we enjoy face-to-face meetings with local clients, we’re fully equipped to support businesses remotely with the same level of care and attention. Photography and videography may not be available though, unless travel is within your budget.

I'm interested! How do we get started?

It’s easy! Just reach out through our contact form or give us a call. We’ll schedule a free consultation to discuss your needs and see how we can support your business. From there, we’ll put together a plan to help you achieve your goals.